Shortly after Sony announced the Xperia 1 VII flagship phone, the company launched a pre-order campaign in many European countries with a free set of Sony WH-1000XM5 over-ear headphones..
However, some users on Reddit are reporting an issue with the pre-orders. Many customers are finding out that their order is being cancelled without any prior notice or explanation. A few claim that they were told to place another order, but since the free headphones promo had just expired they might not be receiving them.
The reports come from all over the continent, including the Netherlands, Germany, the UK, France and others. And there’s still no official statement from the company, so users are left wondering and speculating what the reason could be.
It could either be an issue with Sony’s systems or it could be the case of the company underestimating the demand for its latest flagship. After all the majority of customers report that their Xperias and Sony headphones are being shipped successfully. Hopefully everyone gets some clarification soon and Sony does things right with its fans.
Thank you, Josip, for bringing this to our attention.
